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Insights for Entrepreneurs

Category: Customer Relations

Emerging economies in the Middle East: investing in the future of the region

Many people still think of the Middle East in terms of oil, but the fact is that the region as a whole is home to 210 million consumers, with some high-growth economies backed by a stable socio-political ecosphere and favourable government policies. The Gulf Cooperation Council (GCC) countries include Bahrain, Kuwait, UAE, Oman, Qatar and Saudi Arabia. Together they form a region of both high growth and a stable socio-political environment.

Surprisingly, the leading growth drivers for these economies are non-oil activities. Prime among these are construction and retail trade. The GCC region is home to over 45 million consumers, with a large percentage of foreign expats lending the region a cosmopolitan flavour. An average per capita of over $60,000 coupled with little to no taxation makes the region a consumption hotspot. The region is a significant market for British goods and services.

DOHA

Governments of the region are increasingly showing a commitment to a commercial “mind-set” in encouraging foreign investments. From providing easy access to credit to updating laws and regulations to make them transparent and simple, the push toward ensuring ease of doing business is palpable. The region is home to a large, well-educated and growing workforce. The ecosphere provides a stable ground for British investments in manufacturing, marketing and delivering products and services.

Originally posted 2015-09-28 01:28:29. Republished by Blog Post Promoter

When Customers Call Your Baby Ugly: Handling Negative Online Reviews

You worked hard to build a company you are proud of. You take care of customers and clients with efficiency and attention to their needs. Yet, when you check your online reviews, your customers complain about unmet expectations, disappointing service or lackluster customer care. Those negative comments on online review sites feel like a gut kick — as if your customers have just called your baby ugly. Continue reading »

Originally posted 2015-10-06 04:22:14. Republished by Blog Post Promoter

Payday lender Wonga South Africa hires new CEO

Web-based payday loan provider Wonga South Africa base has hired former Lewis Group credit risk director, Brett van Aswegen as their new company CEO. The decision to hire a new CEO came in the wake of Kevin Hurwitz’s resignation following the quieter departures of Errol Damelin and Jonty Hurwitz. Aswegen steps into the fold at a crucial period for the business, after it came under fire from regulators in South Africa, Britain and other counties. As Wonga had to write off a lot of their customer’s debts, changes in management are to be expected and Brett will certainly be hoping he can make a real difference.

Continue reading »

Originally posted 2015-09-02 14:44:03. Republished by Blog Post Promoter

6 Tips for Building a Community When You Work from Home

Do you ever have those days when you work from your couch in sweatpants and don’t speak to a single soul? You send emails while blasting music and eating popcorn, just because you can.

Working from home has obvious perks: no dress code, no commute and a flexible schedule. But for a lot of entrepreneurs and small business owners, independence comes at the cost of isolation.

It’s not as easy as water cooler talk with co-workers or company wide outings, but with a bit of creativity, you can develop a community while you build your business at home.

Originally posted 2015-05-21 11:42:40. Republished by Blog Post Promoter